Introducing "The Browns" β a family united by our unwavering passion for travel and exploration.
Our love for adventure runs deep, weaving a tapestry of shared experiences that bring us closer together.
In our journey-centric household, travel isn't just a hobby; it's a way of life. Witnessing my husband take to the skies for the first time was a milestone that added another layer to our collective travel journey. As a family, we cherish the magic of a sunrise on the beach, a moment that encapsulates the essence of our shared adventures.
Personally, I harbor an undeniable obsession with beaches, aspiring to set foot on ten of the world's most breathtaking shores before hitting the big 5-0.
We extend our commitment to exceptional service at UBLD Travel Services that the care and attention we provide to our clients mirror the standards we hold dear when embarking on our own journeys. Join us as we embark on a voyage of discovery, where every detail is curated with the same passion that fuels our family's love for exploration.
Vanessa brings to the table a wealth of customer-facing expertise accumulated over more than a decade in the travel industry. Her dynamic background includes roles with two major airlines, a prominent travel tour company, and two leading hotel chains. What sets her apart is a holistic understanding of the travel process, covering both the front-end glamour and the behind-the-scenes intricacies of customer experience.
On the other hand, Shawn, with an impressive decade-long tenure in the hospitality and entertainment sector, is here to ensure that your journey with us is nothing short of extraordinary. His unwavering commitment to providing exceptional service is reflected in his meticulous attention to detail and a passion for delivering unparalleled extras that elevate the experience for each of our valued clients. With this powerhouse duo at the helm, rest assured, your travel experience will be nothing short of exceptional.
Allow me to proudly introduce our distinguished Customer Resolution Managers, the dynamic duoβAdrian and Curtis Owens, who also happen to be my parents. Together, they bring an impressive wealth of expertise, boasting over two decades of combined experience in the customer service travel industry.
Adrian's extensive background includes a decade-plus tenure as a Customer Service Ticket Counter Supervisor with a major airline, followed by successfully managing the Customer Resolution department for a prominent travel/tour company in the region.
On the flip side, Curtis has charted a remarkable journey, evolving from a dedicated baggage handler to reaching the pinnacle as an international Gate Supervisor with two major airlines, all within a span of over ten years.
With such a seasoned and dedicated team at the helm, we are genuinely thrilled to turn your travel dreams into a vivid reality. Your journey is in the capable hands of experts who embody excellence in customer resolution and service. Get ready for an unparalleled travel experience!
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An Independent Affiliate of A. S. A. P. Cruises Inc., Florida Seller of Travel Ref. No. ST15578 - CST 2090937-50 β Washington UBID No. 603189022
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